Frequently Asked Questions


What size flag do I need?

The length of your flag should approximately be 1/3 of the height of your flag pole. So, for instance, our 8’x12’ flag should be displayed on a flag pole that is at least 36’ tall. A simple formula to figure this out for your flag pole is (the size of your flag pole)/3=the length of flag you need. If we don’t currently offer the size you need, please contact us here to request another size.


Why do I need to change my flag every 90 days?

Out of respect for the flag, it needs to be retired when it begins to wear and fray. The Farmer’s Almanac writes, “You are showing respect for the flag by always showing it at its best, clean, with bright colors, waving majestically…” Flags that are routinely flown 24/7 outdoors, typically reach the point of needing to be retired at around 90 days. To prolong the life of your flag, it should be lowered in advance of severe weather.


My shipment hasn’t arrived yet. What do I do?

Our flags are shipped Priority Mail with USPS. You’ll receive a tracking number via the email associated with your account as soon as your order has been shipped. Most packages arrive within 2-5 business days. If your shipment is delayed or lost, please reach out and let us know.

When will I get my first flag?

Once we have your account on a schedule, your flags will arrive on schedule, every 90 days. However, due to supply chain shortages or shipping delays, the first flag for a new customer account may take up to two weeks. If you have any questions or concerns please feel free to contact us.